Go to Settings -> Wallpaper on the phone and select a new image file. DocumentBodyStart:9c6bb246-f54d-4d2e-a3cd-84a367ab599c Is there a list of UCCX 10. Select Control Center – Feature Services and restart the TFTP service.Īfter you restart the TFTP service new images will be able to select new images on the phone:
The last step is to restart the TFTP service on CUCM. I also looked at the CSR compatibility matrix which has the recommended versions. The Cisco documentation Ive read said that minor upgrades dont affect compatibility unless specifically stated. The first URL for each ImageItem contains path to a thumbnail image and the second URL is for the full image.Īfter the content of the List.xml has been modified upload the List.xml file back to its directory Desktops/800x480x24. CUCM 11.5.1 (1)SU7 compatibility with Unity, CER, UCCX, etc. List.xml file should look similar to this: Once downloaded, add URLs of your image files. You can use TFTPD32 to download the file : Now let’s download the List.xml file from Desktops/800x480x24 and add URLs of our new images to it. You can see on the screenshot that my image files (1.png, 1-tn.png etc.) are in a correct directory, besides that there is already a List.xml file. Upload your both image files to the directory Desktops/800x480x24. Select Software Upgrades -> TFTP File Management.
CISCO UCCX 11.5 PDF
Now that we learned a bit of theory let’s do it. Solution Design Guide for Cisco Unified Contact Center Express, Release 11.5 (1) PDF - Complete Book (10.26 MB) View with Adobe Reader on a variety of devices. For example, 8800 series phones are looking for List.xml in directory Desktops/800x480x24, but 7975 IP Phone is requesting its List.xml file from Desktops/320x216x16. The thing is that each phone model is looking for its List.xml file in its corresponding directory on TFTP. The IP Phone downloads background images from TFTP server, therefore we have to upload our image files to TFTP(in our case it is CUCM).īefore IP Phone can download the image files it has to download a special file List.xml which contains URLs of all available images for that particular phone model. Thumbnail image – 139 pixels (width) X 109 pixels (height).
CISCO UCCX 11.5 FULL SIZE
Full size image – 800 pixels (width) X 480 pixels (height).We need two files, because one will be used as a background image itself another is its thumbnail which will be displayed on the image selection screen on the phone. The first thing we need to do is create PNG image files with proper parameters (resolution and color depth). We will consider IP Phone Cisco 8851 and CUCM 11.5, but the provided instructions are applicable to any IP Phone managed by CUCM. So enough background and onto the process which is pretty straightforward considering it’s voice stuffs.
CISCO UCCX 11.5 HOW TO
This is a short article on how to create a custom background image on Cisco IP phone managed by Cisco Unified Communications Manager(CUCM). Cisco IM&P now leverages CUCM licensing in 9.x, so no rehosting required for those servers, either.
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